FAQ

Common questions about our service

Here are some of the most common questions and answers about Gemval's services and content.


Do you sell or purchase gems?

No, we don't. We are proud to retain our professional integrity by not buying or selling gems. To find a reliable gem supplier you should check relevant web resources. We recommend some on our partners page.


Do you provide any appraisal certificates?

To comply with international gemological practices, written appraisals have to be prepared by a certified gemologist through direct examination. The estimated value provided by Gemval cannot be used as a reference for legal or official purposes.


I'm not sure about what type of gem mine is. Can Gemval identify it?

Unfortunately not. We don't offer identification services.


Do you valuate rough stones?

No, not usually as we mostly deal with cut gemstones or polished cabochons.


Are valuations based on retail or wholesale prices?

Estimated values are retail averages.